Fourdots Digital Inc. ("Fourdots", "we", "us") respects your privacy. This policy explains what information we collect when you visit fourdots.io, how we use it, who we share it with, and the choices you have.
Who we are
Fourdots Digital Inc. is a Toronto-based marketing agency. Our office is at 80 Atlantic Avenue, Suite 400, Toronto, ON M6K 1X9. Reach our privacy contact at hello@fourdots.io.
What we collect
Information you provide
When you submit our strategy session form, book a call, or otherwise contact us, we collect your name, email address, phone number, company name, industry, monthly revenue range, marketing goals, and any details you include in open-text fields.
Information collected automatically
When you visit the site, our analytics and advertising tools may collect:
- IP address and approximate location (city / region)
- Browser type, device type, operating system
- Pages viewed, referring URL, time on page
- Click and scroll behaviour
- Cookie identifiers (subject to your consent — see Cookies below)
We do not sell your personal information.
How we use your information
We use the information to:
- Respond to your inquiry and deliver the services you've requested
- Qualify and route your inquiry to the right team
- Measure marketing performance and improve our advertising
- Operate, maintain, and secure our website
- Comply with legal obligations
Our legal bases under PIPEDA and (where applicable) the GDPR are: your consent (for marketing cookies and email follow-up), performance of a contract (when you become a client), and our legitimate interest in operating and improving our business.
Who we share with
We share information only with vetted service providers that help us deliver our services:
- Google (Tag Manager, Ads, Analytics, Fonts) — analytics and advertising measurement
- Pabbly Connect — securely routes form submissions into our internal systems
- GoHighLevel / LeadConnector — calendar booking and CRM
- DreamHost — website hosting
Each provider processes data under its own privacy terms and only for the purpose of supporting Fourdots. Google's data may be processed in the United States; the other providers process data in jurisdictions disclosed in their respective privacy policies.
We may also disclose information when required by law, to enforce our terms, or to protect the rights, property, or safety of Fourdots, our clients, or the public.
Cookies and tracking
We use three categories of cookies:
- Necessary — required for the site to function (load balancing, session security, consent state). Always on.
- Analytics — help us understand how visitors use the site, which pages perform, and where to improve. Off by default; loaded only with your consent.
- Marketing — measure the performance of our paid campaigns (Google Ads) and let us reach the right audiences. Off by default; loaded only with your consent.
You can change your preferences any time using the Cookie settings link in our footer, or by clearing your browser's site data.
How long we keep it
- Form submissions and CRM records: while we provide services and for up to 7 years afterwards (for tax and contract purposes), or until you ask us to delete them.
- Analytics data: aggregated and retained per Google's defaults (up to 14 months).
- Server logs: up to 90 days.
Your rights
Depending on where you live, you may have the right to:
- Access the personal information we hold about you
- Correct information that is inaccurate or incomplete
- Delete your information (subject to legal record-keeping obligations)
- Withdraw consent for marketing communications or non-essential cookies
- Object to or restrict certain processing
- Lodge a complaint with the Office of the Privacy Commissioner of Canada or your local data protection authority
To exercise these rights, email hello@fourdots.io. We respond within 30 days.
International transfers
Some of our service providers (notably Google) process data in the United States. We rely on standard contractual clauses or comparable safeguards as required by applicable law.
Security
We use industry-standard practices to protect your information — encrypted connections (HTTPS), access controls, and vetted sub-processors. No system is perfectly secure, but we work to reduce risk.
Children
Our site is intended for businesses and adults. We do not knowingly collect information from children under 16.
Third-party links
Our site may link to third-party websites. We're not responsible for their privacy practices — review their policies before submitting information.
Changes
We may update this policy. The "Last updated" date at the top reflects the most recent change. Material changes will be highlighted on the homepage or via email if appropriate.
Contact
Fourdots Digital Inc.
80 Atlantic Avenue, Suite 400
Toronto, ON M6K 1X9
hello@fourdots.io